1. Who We Are
Creator Connect Group Ltd (company number 17054588) is a music marketing company based in the United Kingdom. We are the data controller for personal data collected through this website.
Contact: hello@creator-connect.co
2. What Data We Collect
- Contact form submissions: name, email address, company/label name, service interest, budget range, and message content.
- Calendly integration: When you book a call via our Calendly integration, Calendly (a third-party service) may collect your name, email, and scheduling preferences. Please refer to Calendly's privacy policy for details.
We do not collect sensitive personal data.
3. How We Use Your Data
- To respond to enquiries submitted via our contact form
- To schedule and manage strategy calls
- To communicate about our services
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your data based on: (a) your consent when submitting a form, (b) legitimate interest in responding to business enquiries, and (c) contractual necessity when providing services.
5. Cookies
This website uses only essential cookies required for basic functionality. We do not use tracking cookies, analytics cookies, or advertising cookies. No cookie consent banner is required as we only use strictly necessary cookies.
6. Third-Party Services
- Calendly: Used for booking strategy calls. Calendly processes data under its own privacy policy.
- Typeform: Used to deliver messages sent through the contact form. Typeform processes data under its own privacy policy.
We do not share your personal data with any other third parties for marketing purposes.
7. Data Retention
We retain contact form data for a maximum of 24 months from the date of submission. After this period, data is securely deleted unless there is an ongoing business relationship.
8. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise any of these rights, contact us at hello@creator-connect.co. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact
Creator Connect Group Ltd
Company number 17054588
United Kingdom
Email: hello@creator-connect.co